Welcome to DG1 support.

GETTING STARTED GETTING STARTED
SETTINGS SETTINGS
SHOP SHOP
MARKETING MARKETING
WEB CMS WEB CMS
BOOKING BOOKING
THEMES THEMES

Setting up Datatrans

  1. To add Datatrans as your payment method, you will need to choose the Payment method name and fill out the following page:

Datatrans_details

To obtain the required data, open www.datatrans.ch in a new tab and register with Datatrans. After registering or signing in, go to UPP Administration.

datatrans-admin-steps-1

Copy all the URLs for Success, Error, Cancel and Post and paste them to matching fields in your DG1 platform.

Important! Make sure the Data in XML is selected under URL Post data format.

datatrans-admin-steps-2

Navigate to Security and copy the Sign.
Paste it to the matching field on your configuration page in DG1.

datatrans-admin-steps-3

Click the Server-to-Server services security.

steps-4

Copy the Username and paste it to the Merchant ID field on your configuration page in DG1.
Copy the password and paste it to the Merchant password field.

steps-5

  1. Add any additional settings to the payment method and click Submit submit.

On the Payment methods page you can Edit marketing form edit details about all your payment methods and confirm any changes you’ve made by clicking Submit submit.
This is where you can also disable/enable the payment method by clicking yes or no in the list of payment methods. You can do this separately for Shop and Booking

Enable-disable

We’re here for you
If you have any questions or concerns, our Help Center might have the answers you’re looking for.

Online support center

If you encounter any problems, submit a ticket through the online support center and our team will get back to you as quickly as possible. You will continue to be updated as we work toward a solution.

Submit your ticket

Live support

During business hours we can assist you through online chat. It’s built right into our website - no plugins or installs needed. Please click help button on the left side at the bottom of this page.

Remote desktop support

For members having specific technical issues, we also provide remote desktop support.

teamviewer

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