Welcome to DG1 support.

Create newsletter template

When creating a newsletter one can choose between multiple different sections. The logo which is in the header of the Newsletter and the footer of the newsletter are added automatically.

edit newsletter

It is up to you how many different sections you will add to your newsletter. As you can see there are suggestions where exactly to click when adding a new section. To change the content, select the whole “Select this text and click "Add section" to insert new section.” text and click Add section button. Here you will see all the sections we have been through in the Template preview.
Suggestion: You plan your Newsletter and add only as many sections as you will be able to fill with the content.


You can chose between the following sections:

Section: Preview:
newsletter previews theme
Full width image
newsletter previews theme
Image left and text right on white background
newsletter previews theme
Image left and text right on grey background
newsletter previews theme
Text section with title and text
newsletter previews theme
Quote section
newsletter previews theme
News section - Text left and image right
newsletter previews theme
News section - Image left and text right
newsletter previews theme
Portfolio - Gallery (you can see exact recommended sizes for those images and we suggest you follow them)
newsletter previews theme
Products - 2 columns
newsletter previews theme
Products - 3 columns
newsletter previews theme
3 columns - Top images and text
newsletter previews theme
Examples of how to edit certain sections
  • Step by step instructions - How to change Images (E.g.: logo, full-width images, and product images, Gallery):
    • Example: Changing the Logo.
      • Click on the logo and in editor toolbar click Images edit.
      • Image properties will open.
      • Click Browse server.
      • File uploader will open.
      • To add photos from your files, click Upload and choose your photos.
      • Click Select and close.
      • Click OK.

Note: The preview shows how the photo will be placed. In some cases, the email will not show photos to recipients, therefore, it is recommended to add Alternative text which improves downloading of the images in delivered emails - Example: Chocolate lovers logo.

  • How to change Text (E.g.: Text next to images, button text, quote, footer):
    • Example: Changing the Quotetext.
      • Click on the frame.
      • Delete the text.
      • Type your own text or copy it.
      • Change the text to your liking (optional).
      • To add a link to your text, either select the specific text or click anywhere in the text where you would like to see the link, and click insert /edit link . A new window will appear. Check the Custom link and add the link into the window. Confirm it with OK.
      • Click Select and close.
      • Click OK.

Example: To change the button text select the whole text and start writing over it.


If you like the button text, leave it as it is. Double click on it, check the Custom link box and add a link by copy/pasting it into the window. Confirm it with OK.

wizard action

Recommendation: A very useful tool to make your clients feel special is adding attributes to your text. Speak to your contacts in a personalized way by calling them by their first name and adding the information on what you know they like or are interested in. Just a simple, Dear Sarah, will do such a big difference and the chances of people actually opening and reading your newsletter will grow immensely.
You do that by clicking Insert contact data. Choose an attribute and then form a text around that attribute. You can choose between multiple contacts data and attributes. Make sure you have those attributes already imported.

Add Custom Attribute

Adding photos to Photo gallery and Products section. Please, take into account that the recommended sizes (Example: 180 x 160) are there for a reason. Make sure you have them all prepared before adding photos to the newsletter.


The last thing you have to do is change the contact details in your footer. Click on the text in the address box and edit it.


Recommendation: Do not make any changes to the unsubscribe link.

Text alternative for email clients which struggle to open HTML content will be generated automatically.
Under Actions you have several options:
  • Refresh from HTML content will copy all the data from your already modified and completed Newsletter.
  • Add new Contact data/attributes that enable adding personalized info just like in HTML.
  • Add a new link that enables adding a link to your text.
  • Click Next finish.

To finish your newsletter click here.

We’re here for you
If you have any questions or concerns, our Help Center might have the answers you’re looking for.

Online support center

If you encounter any problems, submit a ticket through the online support center and our team will get back to you as quickly as possible. You will continue to be updated as we work toward a solution.

Submit your ticket

Live support

During business hours we can assist you through online chat. It’s built right into our website - no plugins or installs needed. Please click help button on the left side at the bottom of this page.

Remote desktop support

For members having specific technical issues, we also provide remote desktop support.


Browser upgrade Recommended
Our website has detected that you are using an outdated browser that will prevent you from accessing certain features.
Use the links below to upgrade your existing browser.
0 Cart
0 Add all flipped products to cart Flipped