Welcome to DG1 support.

GETTING STARTED GETTING STARTED
SETTINGS SETTINGS
GETTING STARTED SHOP
MARKETING MARKETING
WEB CMS WEB CMS
BOOKING BOOKING
THEMES THEMES

Contacts

To see your contacts in your DG1 platform go to Marketing section and click Contacts. A list of all your contacts appears.

contact

To edit a contact click Edit edit.

To delete a contact click Delete delete.

To add a new contact click Add add.

You can Export export your contacts to a chosen file.

Viewing your contact’s details can be very useful. To view your contact information click View view.

Contacts List

When gathering all information from your contacts and communicating to them through campaigns, you are able to see a 360 degree view of your contacts.
Click View view and there is the library of information you need to know about your contacts.

Contact view

  • The first tab is Info card which contains all contact information.
  • The extremely useful tab is Balance. Under balance, you can see how much you have spent on your contact through campaigns and how much this contact has spent in your online shop. Through the balance information, you will know exactly whether to target contact more often in your campaigns or not.
  • Notifications show which ones are enabled.
  • Forms tab shows which forms have been filled by this contact.
  • You can add notes under the Notes tab.
  • Under Orders you can see all the orders a contact has completed.
  • Under Newsletter you can see in which newsletter campaigns this contact was included. By clicking View you can see the info and content of the specific newsletter campaign.
  • All the following tabs are called Attribute groups and are custom created by you.

Contact view custom attribute group

We’re here for you
If you have any questions or concerns, our Help Center might have the answers you’re looking for.

Online support center

If you encounter any problems, submit a ticket through the online support center and our team will get back to you as quickly as possible. You will continue to be updated as we work toward a solution.

Submit your ticket

Live support

During business hours we can assist you through online chat. It’s built right into our website - no plugins or installs needed. Please click help button on the left side at the bottom of this page.

Remote desktop support

For members having specific technical issues, we also provide remote desktop support.

teamviewer

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