Welcome to DG1 support.


To manage and add new categories, navigate to SHOP -> Catalog and select Categories.

Product categories

By clicking the white arrows arrow white or names of your categories, you can view all of your categories, subcategories and further subcategories, which are presented in a tree structure. By clicking the black arrows arrow black, you can hide the tree structure under each category or subcategory.

Product categories tree

To edit, delete or add a category or subcategory, right click on the category you want to edit, delete or add.

Edit category menu

On this page

Add new category

To add a new category or a new subcategory to the desired category, follow these steps:

  1. Navigate to Shop -> Catalog -> Categories in your DG1 admin panel.

Product categories menu

  1. Click Add category Add category button in the top right corner of the page or right click on an existing category in the tree structure and select Add subcategory Add subcategory button.

Add new product category

  1. Enter category details:
    • Name is the title of your new category. Example: Salad bowl.
    • Category URL key is generated automatically. It adds information to the URL on your front end.
    • Notes - use this field to enter a comment or note for your reference.
    • Category image – add an image to category.

Product category details

  • Adding images to categories or subcategories:
    • To add an image, click Choose a category image, Click SELECT on the chosen image in File selector and confirm selection with SELECT & CLOSE.
    • To remove an image from a category, click Remove file remove image from category icon.

Remove product category image

  • You can set the limit to the number of pieces that can be bought from your category by entering values in the Maximum/Minimum quantity in cart for regular or company buyers fields. Example: regular customers can buy up to 10 pieces in this category and a company user can buy up to 20 pieces. Or regular buyers have to buy a minimum of 3 pcs of products from this category.
    You can leave these fields empty, if you have unlimited stock for products in this category.
  1. To save your new category and add it to the tree, click Submit submit.

Newly added category

Note: Each category can contain up to 5 levels of subcategories.

Edit category

To edit a category or subcategory, right click and select Edit category in the menu or click the category itself, where you can edit or add information to the category and confirm changes with Submit submit.


Delete category

To delete a category or a subcategory, right click on it and click Delete category or click Delete delete and confirm deletion with OK.


Important: The Submit and mark as translated checkboxes must ALL be selected for the category to be visible in your front end, otherwise it will not appear in your online shop.

Product category translatable fields

We’re here for you
If you have any questions or concerns, our Help Center might have the answers you’re looking for.

Online support center

If you encounter any problems, submit a ticket through the online support center and our team will get back to you as quickly as possible. You will continue to be updated as we work toward a solution.

Submit your ticket

Live support

During business hours we can assist you through online chat. It’s built right into our website - no plugins or installs needed. Please click help button on the left side at the bottom of this page.

Remote desktop support

For members having specific technical issues, we also provide remote desktop support.


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