Welcome to DG1 support.



To overview categories go to Catalog and click Categories.

Product categories

By clicking little arrows arrow or names of your categories, you can view all your categories, all your subcategories and all your sub subcategories. They are presented in a tree structure. By clicking little white arrows arrow, you hide subcategories and sub subcategories.

Product categories

To edit, delete or add a category or subcategory, right click on the category you want to edit, delete or add.

Edit category

On this page

Add new category

To add a new subcategory to the desired category:

  1. Go to Shop section in your DG1 platform.
  2. Click Catalog and select Categories.

Product categories

  1. Right click on category and click Add subcategory or Add add and a form will appear.

Add product category

  1. Enter category details:

Add new subcategory

  • Name is a title of your new category. Example: Fresh cheese.
  • Categories URL key is written automatically. It adds information in URL.
  • Notes are only for your internal use.
  • Category image - add an image to category.
  • Adding image to your category or subcategory:
    • Click Choose a category image. Select one picture from File selector and confirm it with Select.
    • You remove category image by clicking Remove file remove file.

Edit category

  • You can limit the amount of pieces that can be bought from your category. You can add maximum or minimum quantity in cart for regular or company buyers. Example: regular customer can buy up to 10 pieces in this category and a company user can buy up to 20 pieces. Or regular buyers have to buy minimum 3 pcs of products from this category.
    You can leave it empty, if you have unlimited stock for products in this category.
  1. To save your category click Submit submit.

New category is saved and added to tree structure:

New category

Note! Each category can contain up to 5 levels of subcategories and up to 5 levels of sub subcategories.

Edit category

To edit a category or subcategory, right mouse click and click Edit category or click the category itself. The same form will appear with all the information and you can edit it, change it and confirm it with Submit submit.


Delete category

To delete category or subcategory right click on it and click Delete category or Delete delete and confirm it with OK.


More about categories

Click the category or subcategory and the same form appears. The checked boxes say: Save and mark as translated.


We’re here for you
If you have any questions or concerns, our Help Center might have the answers you’re looking for.

Online support center

If you encounter any problems, submit a ticket through the online support center and our team will get back to you as quickly as possible. You will continue to be updated as we work toward a solution.

Submit your ticket

Live support

During business hours we can assist you through online chat. It’s built right into our website - no plugins or installs needed. Please click help button on the left side at the bottom of this page.

Remote desktop support

For members having specific technical issues, we also provide remote desktop support.


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