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BOOKING BOOKING
THEMES THEMES

Booking reviews and ratings

Reviews and ratings let your customers engage with your business as well as each other, to encourage sales. The reviews are presented in a descriptive way while ratings are presented with the five stars (1 star meaning bad - 5 stars meaning excellent).

This is how the front end of Ratings and reviews looks like. The Reviews appear when customers click on the Product details Product details.

review

Enable/Disable automatic publishing for product reviews

By default, new product reviews are not published to your online store.
For more control over which reviews appear in your store:

  1. Go to Manage site and click Sites.

Manage site

  1. Select Product reviews tab.

Edit site

When Automatically approve reviews is unchecked, then the new reviews will be shown as unpublished and won't appear in your store until you choose to publish them manually.

  1. To Automatically approve reviews check or uncheck this option.

Publish a product review manually

  • Publish a product review:
    1. Go to booking Booking products and click Reviews.

Booking reviews

You can see a list of all the product reviews.

  1. Select one product review and Approve it by clicking the sliders which will change from No to Yes. With that the review will be published in the front end.

Reviews approved

Delete a product review

To delete a product review:

  1. Go to booking Booking products and click Reviews.

Booking reviews

You can see a list of all the product reviews.

  1. Select review you want to delete and click Delete delete.
  2. Confirm by clicking OK.

Search reviews

  1. Go to booking Booking products and click Reviews.

Booking_reviews

  1. Enter your search keyword in Title or Select product you want to filter.

Reviews search bar

  1. Press Enter or click Filter button filter.
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If you have any questions or concerns, our Help Center might have the answers you’re looking for.

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If you encounter any problems, submit a ticket through the online support center and our team will get back to you as quickly as possible. You will continue to be updated as we work toward a solution.

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