Welcome to DG1 support.

GETTING STARTED GETTING STARTED
SETTINGS SETTINGS
SHOP SHOP
MARKETING MARKETING
WEB CMS WEB CMS
BOOKING BOOKING
THEMES THEMES

Product image format

Independently from your theme, you can choose a Product image format in case you would like to change the one that has been preselected with your theme. The product image format will be automatically changed in the front end.

  1. To change the format of your product images, navigate to the SITE menu in the header of your DG1 Admin panel, click Edit site and select the Style tab.

site settings

  1. Select product image format - you can choose between landscape, portrait or square.
    Landscape: 1200 x 800 px
    Portrait: 900 x 1200 px
    Square: 1200 x 1200 px

product image format

Note! If you change product image orientation after you have already added products to your shop and booking page, we recommend that you edit each product and check or adjust the image positioning before the submission.

We’re here for you
If you have any questions or concerns, our Help Center might have the answers you’re looking for.

Online support center

If you encounter any problems, submit a ticket through the online support center and our team will get back to you as quickly as possible. You will continue to be updated as we work toward a solution.

Submit your ticket

Live support

During business hours we can assist you through online chat. It’s built right into our website - no plugins or installs needed. Please click help button on the left side at the bottom of this page.

Remote desktop support

For members having specific technical issues, we also provide remote desktop support.

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