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File system

Options under the File system heading allow you direct access to the file management system where you can manage, upload, sort, and search all the files you use on your DG1 platform. To manage files such as images and logos, go to Files page or navigate to the Restricted files page if you want to access your imported and exported files. The overall storage capacity is currently limited to 10GB.


Files

In the files you can manage your uploaded files, add them to specific folders, rename or delete them.

Warning! Deleting files from your file system may result in errors or missing images in your front end.

We suggest you do not delete uploaded files or images unless you are absolutely sure they are not being used. File selectors are the same wherever in the platform you use them.

files settings

Restricted files

In the restricted files you will find all the files used for importing and exporting data to and from your site(s), such as lists of contacts, products, orders etc.

restricted files settings

We’re here for you
If you have any questions or concerns, our Help Center might have the answers you’re looking for.

Online support center

If you encounter any problems, submit a ticket through the online support center and our team will get back to you as quickly as possible. You will continue to be updated as we work toward a solution.

Submit your ticket

Live support

During business hours we can assist you through online chat. It’s built right into our website - no plugins or installs needed. Please click help button on the left side at the bottom of this page.

Remote desktop support

For members having specific technical issues, we also provide remote desktop support.

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