Welcome to DG1 support.

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Cogwheel settings section

  • Access

In this section you can manage platform administrators and users. Administrator can change the settings of the users and administrators, while the users do not have these permissions.

  • Manage permissions for the users and administrators:
  1. Go to Access and click Groups.

admin access groups

  1. Click Edit edit.

Groups edit

By editing the admin or user group, you can manage permissions for the two set groups. You do that by clicking the check marks edit group. Once you click the check mark, the permission will be changed to denied edit group and the cross mark will appear.

Edit group Users

Create your own group:

  1. Click Add add.

Groups add

  1. Fill in all required fields.
  2. Set permissions.

add new group

  1. To save new group click Submit submit.

Add new admin user:

  1. Go to Access and click Users.

admin access users

  1. To add a new admin user click Add add.
  2. Fill in all required fields.

add new user

  1. Click Submit submit.
  • Language

In this section you can change the language of your admin (back end) and front end sections.

    • Currently available admin languages are English, Japanese, Italian, German, French and Slovenian.
    • Currently available front end languages are English, Japanese, Italian, German, French and Slovenian.

We’re here for you
If you have any questions or concerns, our Help Center might have the answers you’re looking for.

Online support center

If you encounter any problems, submit a ticket through the online support center and our team will get back to you as quickly as possible. You will continue to be updated as we work toward a solution.

Submit your ticket

Live support

During business hours we can assist you through online chat. It’s built right into our website - no plugins or installs needed. Please click help button on the left side at the bottom of this page.

Remote desktop support

For members having specific technical issues, we also provide remote desktop support.

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