Welcome to DG1 support.


Change the theme

If you ever change your mind and wish to move your site to another theme, you can do this in the Manage site section, but we would kindly advise you not to perform this action on a site which is already live and fully running. Some differences might occur when changing themes and if your shop and website have a lot of content, you really need to check whether everything is displayed properly. Changing themes after the purchase of your DG1 platform is extremely easy.

To change the theme, go to Manage site, click Site settings, Edit edit the selected site, go to the tab Theme, Select your new theme from the dropdown, and click Submit submit.

site settings theme change

When changing theme the following segments of your website will change:
  • The color of the fonts - The colors of the fonts will change according to the theme.
  • The grid layout - the grid layout will change according to the new theme.
  • Product details layout - The product details layout will change only within the specific themes (String), otherwise it will stay the same.
  • Buttons - The buttons will change only in the design (square, rounded)

Note! When changing themes, the header and footer will stay the same as from the previous theme.

We’re here for you
If you have any questions or concerns, our Help Center might have the answers you’re looking for.

Online support center

If you encounter any problems, submit a ticket through the online support center and our team will get back to you as quickly as possible. You will continue to be updated as we work toward a solution.

Submit your ticket

Live support

During business hours we can assist you through online chat. It’s built right into our website - no plugins or installs needed. Please click help button on the left side at the bottom of this page.

Remote desktop support

For members having specific technical issues, we also provide remote desktop support.


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