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Add tracking number/tracking information

Add tracking number for each order in your SHOP orders.

  1. Go to Orders, choose an order and click Edit edit.

orders

Find Tracking information below Shipping methods.

edit order

  1. Add tracking url of the logistics company where the user will be able to check the status of their order. This url will be available in the Tracking email.
Note! This url can be added automatically if you set it up under each shipping method (SHOP section → SHIPPING → Edit shipping method → Add Default tracking url.) Advanced users can also include a placeholder in the url so when tracking number is added to an order, your customers will be automatically redirected to the url with their tracking number included.
  1. Add tracking number which has to be custom for each order you ship.

Note! To send an email with tracking information check Send tracking email checkbox.

  1. Do not forget, when you are done with editing the order, you have to either click Quick save quicksave, which will save the changes and keep you on the same page or click Save save and it will return you to orders list.
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